Shipping Cost Overview HEX ships all orders via Fedex Ground for shipments within the United States and Fedex International Priority for all international s...

When your order ships from the HEX warehouse, you will receive an email order confirmation confirming your shipment. This email notification will include yo...

HEX is not responsible for any import duties, fees, fines or other charges that you may incur upon receipt of the product.

Why does it say "sitewide" sale but does not include sale items? There is a disclaimer when you click on the banner at the top that indicates ...

Why was I charged for shipping for me order when it says free shipping on orders over $49? The free shipping is not available for PO boxes or military a...

At Sierra Designs our goal is to deliver your purchase in the quickest and most efficient way possible. Shipping charges for your order will be calculated a...

Review the return policy here prior to purchasing https://sierradesigns.com/return-policy/

It's always a bummer when you get the email that your order has been cancelled! There are a few reasons why this may have happened: 1. Our fraud sy...

Unless otherwise specified, product prices already reflect discounts. All offers are limited to stock on hand; no backorders or rainchecks are available. Di...