Are the bags waterproof?
No, they are not. However, they are treated to provide water resistance.
Tue, 10 Jul, 2018 at 12:09 AM
How accurately are product colors depicted on the website?
Although we try to represent all colors as accurately as possible on this website, some colors can look different from one screen or monitor to another.  Ac...
Tue, 9 Mar, 2021 at 11:30 AM
Zipper Problems
Can you fix a zipper at your repair facility? We might be able to repair this but if all of the teeth are still in tact and the zipper is just splitting...
Tue, 9 Mar, 2021 at 11:04 AM
What size water bottle will fit in the Ultimate Direction vests?
The Ultimate Direction vest chest pockets are intended to be used with our soft flask style body bottles. The body bottles hold 500ml of water and will be t...
Tue, 9 Mar, 2021 at 11:03 AM
How do I figure out what size running vest to order?
To determine your sizing for the Ultimate Direction running vests you will need access to a flexible tape measure. The process is the same as finding your w...
Tue, 9 Mar, 2021 at 10:59 AM
Pro purchase eligibility
Who is eligible? - Outdoor Industry Professionals: Employees of companies in the Camping, Climbing, Hunting, Cycling, or Snow Sport industries.  - Militar...
Tue, 9 Mar, 2021 at 10:53 AM
Can I have hot drinks in my reservoir?
Yes, the reservoir can handle drinks between -5 degree and 140 degrees.
Tue, 9 Mar, 2021 at 10:39 AM
Are water bottles and water reservoirs BPA free?
Yes, all water holders are BPA free. 
Tue, 9 Mar, 2021 at 10:38 AM
Can I clean my reservoir and how often?
Yes, the reservoir itself is dishwasher safe. The hose and valve should be cleaned by hand with warm water. 
Tue, 9 Mar, 2021 at 10:38 AM
When will product come back in stock?
Underneath our products on the website, you can click the "Notify Me When Available" banner so that you will receive an email once that item comes...
Tue, 9 Mar, 2021 at 10:37 AM