What kind of leather is used in HEX products?
Genuine Cow Leather
Tue, 10 Jul, 2018 at 12:09 AM
Are the bags waterproof?
No, they are not. However, they are treated to provide water resistance.
Tue, 10 Jul, 2018 at 12:09 AM
How Do I Remove My Phone From My HEX Case
Icon Wallet Case Hold your iPhone bottom up with 2 hands and the glass facing out. Hold the right side firmly while with your left hand, apply stead pres...
Tue, 10 Jul, 2018 at 12:09 AM
Do your iPhone 6 Cases fit the iPhone 6s?
All of our iPhone 6 or iPhone 6 Plus cases will fit the new iPhone 6s and iPhone 6s Plus. 
Tue, 9 Mar, 2021 at 11:29 AM
How accurately are product colors depicted on the website?
Although we try to represent all colors as accurately as possible on this website, some colors can look different from one screen or monitor to another.  Ac...
Tue, 9 Mar, 2021 at 11:30 AM
Do HEX Cases Work With Wireless Charging Capable iPhones?
The short answer, is Yes. Starting with the release of the iPhone 8, iPhone 8+, and iPhone X, Apple has introduced wireless charging capabilities which ...
Fri, 16 Nov, 2018 at 9:53 AM
Can I remove the metal frame to my internal pack?
It looks like you can remove the metal frame from the pack, but we advise against it. Those access points are for the manufacturer and once that frame is re...
Tue, 9 Mar, 2021 at 11:17 AM
Where can I buy replacement stakes?
We sell stakes on our website usually under the "Accessories" link. They come in a pack and can be used for any of our tents. Alternatively, Moose...
Tue, 9 Mar, 2021 at 11:06 AM
Can I purchase a replacement frame for my pack?
We are sorry to hear the frame for your pack is out of commission. Unfortunately we do not carry or manufacture replacement frames for any pack. 
Tue, 9 Mar, 2021 at 11:05 AM
Sierra Designs PFC-Free
Are all the products online that have a down filling PFC-free?  Most of the down filled products are PFC-free but not all. If the item is PFC-free, it w...
Tue, 9 Mar, 2021 at 11:04 AM