Returns
Here's the nitty-gritty: Ultimate Direction will honor returns for orders placed on our website (excluding items noted as “final sale” or items receiv...
Wed, 15 Mar, 2023 at 3:31 PM
On the invoice that was in the box that your order came in, the SO number can be found near the upper right-hand part of the invoice. If you have any quest...
Wed, 15 Mar, 2023 at 3:34 PM
If you pull up your FedEx tracking information. Select ‘See Full Details’. Select ‘Shipment Facts’. Your SO number will be listed under the ‘Invoice Numb...
Wed, 15 Mar, 2023 at 3:37 PM
If you need a different size, color, or product please return your item(s) for a refund and place a new order at your convenience. We process refunds within...
Wed, 15 Mar, 2023 at 3:35 PM
We do not process returns if the item was purchased through the Pro Purchase Program. We can process returns for personal purchases just not something that...
Wed, 15 Mar, 2023 at 3:36 PM