Order Questions

Why was my order declined?
We use third-party purchase protection on our transactions and unfortunately, we do not get the details of why a card was declined under this protection.  T...
Wed, 15 Mar, 2023 at 2:59 PM
How long will it take for my order to be delivered?
For our orders we use FedEx Ground shipping unless a faster option is purchased by the customer (see Shipping Info page at the bottom of our main webpage fo...
Wed, 15 Mar, 2023 at 3:01 PM
How Do I Order Items in Bulk Quantities?
If you are an individual wanting to place a bulk order, please email your request to GroupSales@exxel.com. Please send as many details as possible such as: ...
Fri, 28 Apr, 2023 at 2:57 PM