Warranty
When you purchase an Ultimate Direction product, we want you to be confident in your choice and know that we've got your back and stand by our products....
Wed, 15 Mar, 2023 at 3:39 PM
LIMITED WARRANTY POLICY AND GUIDELINES Ultimate Direction branded products are warranted against manufacturing defects in materials and workmanship for ...
Wed, 15 Mar, 2023 at 3:43 PM
The normal time frame for a repair is 30 days, depending on the issue the number of repairs submitted. During camping season this time may increase to some...
Wed, 15 Mar, 2023 at 3:44 PM
No, for your item to be covered under warranty you would need to be the original owner and would have needed to purchase your item from an authorized retail...
Wed, 15 Mar, 2023 at 3:45 PM
No, we would not be able to do a warranty replacement without proof of the issue with your item. We would need to see pictures or a video of the issue with...
Wed, 15 Mar, 2023 at 3:46 PM